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Support

Need a hand?

Fraps is your places notebook - the spots you love, with your notes, photos and tags, in collections you build with friends. It's a small product made by one person, so when you write in, a person writes back.

Talk to us

support@fraps.app

Email is the fastest way. We reply by email, usually within a few business days.


Fraps Labs, LLC
2810 N Church St Ste 88338
Wilmington, DE 19802, USA

Report a collection or a person

In the app, open the profile or the collection, tap the overflow menu and choose Report. Blocking someone lives in the same menu - once you block them, their stuff is gone from your Fraps. If you'd rather write, send us the link and a line about what's wrong.

Delete your account

Go to Settings → Account → Delete account. It's immediate, and it all happens in the app - no email needed. Your places, collections and photos are removed with it.

Forgot your password?

Email support@fraps.app from the address on your account and we'll sort it out.

Copyright

If something on Fraps infringes your copyright, write to copyright@fraps.app. Our Terms of Service (§10) list what a notice needs to include.